Blog

November 8, 2024

Preventing toxicity and serious issues: 3 popular game types GGWP can help moderate

Preventing toxicity and serious issues: 3 popular game types GGWP can help moderate It’s no secret that playing the latest big online shooter can lead to toxic interactions with your opponents and,...

October 3, 2024

Striking the balance: fostering respect and competitive spirit in online gaming communities

Striking the balance: fostering respect and competitive spirit in online gaming communities Conversation with Saahil “Universe” Arora   Shortly after the conclusion of The International...

August 19, 2024

Integrating a live game with GGWP – interview with Matthew Prince

"GGWP's documentation was clear and the APIs were straightforward, so our team was ready to test in no time."

July 29, 2024

Preventing online child grooming

Preventing online child grooming In all our online spaces, especially those where children are present, it’s important to be vigilant in monitoring for suspicious behavior and preventing online...

June 21, 2024

Stop Cyberbullying Day – Discussion with Melanin Gamers

Stop Cyberbullying Day – Discussion with Melanin Gamers It’s the 3rd Friday in June, which means today is Stop Cyberbullying Day! To celebrate and bring awareness, we sat down with...

June 18, 2024

Gathering the right feedback for pre-launch games with Fred Gill

Gathering the right feedback for pre-launch games with Fred Gill Interview with Fred Gill With over 40 years of game development experience including key roles making hit games like Apex Legends and...

June 11, 2024

Priorities and tech considerations in pre-launch game development with Fred Gill

Priorities and tech considerations in pre-launch game development Interview with Fred Gill Few possess the breadth of experience and insight that Fred Gill brings to the table when it comes to game...

May 7, 2024

What Happened to Social Gaming?

What Happened to Social Gaming? Guest blog by Charles Huang In 2005, my company, RedOctane, released a game called Guitar Hero. It helped spark the social games boom. These were games (mostly on...

April 22, 2024

Leading Effective Data Teams in Gaming

Leading Effective Data Teams in Gaming Interview with Mehmet Turan From understanding player behavior to refining game mechanics, the insights derived from data analytics can make or break a...

April 15, 2024

Strategies for GDPR Compliance in Gaming: Adopting the All-EU Storage and Processing Approach

Strategies for GDPR Compliance in Gaming: Adopting the All-EU Storage and Processing Approach Written by Jerry Wong Introduction At GGWP, we offer tailored solutions for organizations, including...

April 2, 2024

On Content Moderation & Evaluating LLMs

On Content Moderation & Evaluating LLMs Written by Brian Wu In a recent Forbes article, our CTO discussed how to use LLMs to tackle a specific problem: labeling in-domain messages quickly to...

February 27, 2024

Player Support Safety Guide

Protecting Moderators from the Effects of Distressing Content Written by Kimberly Voll and George Ng Introduction In the dynamic world of online gaming, player support teams are at the forefront of...

February 14, 2024

Burnout Management in Player Support

Burnout Management in Player Support Written by Tony Won   Introduction “While we may not be able to control all that happens to us, we can control what happens inside us.”― Benjamin...

January 24, 2024

Navigating the Digital Services Act: A Guide for Game Developers

Navigating the Digital Services Act: A Guide for Game Developers Introduction: In the rapidly evolving digital landscape, the European Union’s Digital Services Act (DSA) stands as a pivotal...

November 9, 2023

Game Changer: Impact of Chat Sanctions on Toxicity

Game Changer: Impact of Chat Sanctions on Toxicity Recently, Omeda Studios shared results around the impact GGWP’s AI-based chat moderation had on reducing toxic behavior within Predecessor, their...

October 24, 2023

Unity Toxicity in Games Roundtable

Unity Toxicity in Games Roundtable On October 19, our CTO Dr George Ng joined Dr. Kimberly Voll, Tony Jones, and Leticia Patricio for a roundtable discussion on Toxicity in Gaming hosted by Unity...

October 11, 2023

GGWP Chat API Integration – Unity Example

Integrating GGWP’s Chat with External Chat Services: Unity Example  At GGWP, we aim to simplify game moderation integration. A common question is how exactly to integrate our chat moderation if...

August 21, 2023

GGWP at gamescom and devcom 2023

GGWP is going to gamescom and devcom 2023 — come talk to us! Heads up: Our CEO Dennis Fong 🔜 gamescom and CTO George Ng will be in Cologne August 20-27 for devcom and gamescom! We’re...

July 19, 2023

Democratizing positive play — GGWP goes free

We’re thrilled to announce that GGWP's best-in-class AI-powered game moderation tools are now available to everyone, for free, up to ~5,000 MAU! Learn more at ggwp.com.

July 18, 2023

Feature Spotlight: Contextual Chat

There are many benefits to AI-driven, context-aware moderation. Adding the extra context beyond each line of chat leads to more accurate identification of toxic behavior, resulting in a more...

July 17, 2023

Better Game Moderation

Toxic behavior in games can be a serious problem that can ruin the experience for many players. What’s more, it’s often bad for business — a new player who experiences toxicity within their...