Last Updated: 1/2/2024
Overview of the Digital Services Act (DSA):
The DSA is an EU regulatory framework for safer online services.
Gaming Entities Impacted:
Online platforms or games with social elements used by EU-based users.
Effective Date:
The DSA started on November 16, 2022. Key provisions apply from February 17, 2024.
Summary:
- Adherence to content standards.
- Transparency in approach.
- Stricter advertisement and user engagement rules.
Penalty for Non-compliance:
Fines up to 6% of global revenue.
Investment for Compliance:
- Infrastructure Development.
- Comprehensive moderation systems.
- Staff training.
- Enhanced user trust and reputation.
Specific Requirements:
- Prompt content moderation.
- User reporting mechanisms
- Regular transparency reports
GGWP’s Role:
- Detecting inappropriate user behavior across multiple channels including text chat, reports, Discord, in-game behavior, and more in the future
- Providing incident and player management tools.
- Supporting player reports management and appeals.
- Generating transparency reports detailing performance by channel, sanction, and incident type across time.